We built Northwall because the threats facing Minnesota assisted living facilities are rarely addressed in full. Because they are rarely ever shown the entire risk landscape, facilities run the risk of citations, lawsuits, and staff turnover. Risk isn’t just clinical, it’s operational, structural, legal, cultural, and human. Northwall was created to give directors, owners, and staff a complete map, a hardened defense system, and a way to stay ready.

Northwall is a shield against MDH tags, DHS audits, resident complaints, high staff turn-over, MAARC reports, and catastrophic oversights. It’s a rigorously built, detail-heavy system that translates statutes into structure, policies into protection, and documentation into iron-clad protection. Every page, tab and training is built for real-world scrutiny — from strict surveyors to court subpoenas.

After more than five years serving as a director across high-risk assisted living settings, I saw the gaps no policy manual ever addressed, the moments where paperwork failed, staff froze, or facility leadership stood alone. Northwall is the result: a system built from inside the pressure, not above it. A wall shaped by the exact failures I had to absorb, correct, and survive.